Descrição
Provides coverage and claims strategy advice to clients on claims with no major coverage issues in order to assist with claims preparation
Identifies appropriate policies and/or coverage's on less complex coverage issues and analyses notification against the same in order to provide solutions to clients against future risks.
Facilitates claims process (with less complexity) for clients, with supervision in order to ensure progress from notification through to closure.
Monitors insurer response and engages with insurers and their professional advisers on less complex issues in order to support smooth review of claims for clients
Drafts communication documents for clients, such as correspondence letters, claims calculations and reviews documents prepared by the clients in order to support the less complex claims process for clients
Provides claims related data such as loss statistics, key trends, cost reduction opportunities and other data in order to assist development of action plans to manage client's total cost of risk
Interacts with individual CEs, Claims Advocacy colleagues and Claims Operations colleagues to provide support to the team in making the claims process smooth.