Part-time Experienced Front Desk

Full Job Description:
At Mindbody Wellness Centre, we also call our Front Desk Receptionists, Wellness Advisors as the role is more than administrative tasks. You’re part of the client’s journey to feeling better and achieve overall wellness. You are the matchmaker between client to treatment, first by understanding the needs of the client, then educating them the difference between modalities and connecting them to therapy. Patients are often hesitant to different physical modalities and counseling as they do not know what to expect. It is part of our responsibility to meet the clients where they’re at and ensure they are comfortable with their first step. We work in an environment where you can perform your best, work-life balance is valued, and everyone is treated as a member of the family. Our team is passionate about bringing patients back to balance with happy minds and healthy bodies.

Qualifications and Desired Skills:

• At least 1 year of Front Desk or Administrative experience is a must
• Strong communication and computer skills
• Excellent customer service skills
• Has a pleasing and outgoing personality
• Sales experience is a plus
• Ability to multitask, exhibit a positive attitude and work collaboratively with both patients and other team members
• Independent, self-starter and exhibits initiative on tasks - Ability to think quickly on their feet and can easily adapt to situations

Responsibilities:

• Welcome and assist clients efficiently, courteously, and professionally at all times
• Report to work on time and according to the posted schedule
• Efficiently handle and respond to clients’ reservations, appointments, and booking inquiries online and in-person
• Coordinate, manage and implement community wellness events, outreach programs and workshops.
• Handle clients’ payments (online and in-person) and follow all cash handling procedures
• Be knowledgeable on the basic information about our services to be able to guide clients through our offerings

What we offer:

• Competitive compensation: $15.55/hr - $18/hr
• Annual Paid Vacation
• Paid Time Off
• Employee Discounts

Job Type: Part-time

Salary: $15.55-$18.00 per hour

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Markham, ON: reliably commute or plan to relocate before starting work (preferred)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: One location