Descrição
General Overview
The Meal Plan Coordinator is a key position that ensures continuity throughout the meal plan orders and restaurant together with the Nutritionist. It is a position that requires strategy, attention to detail and constant communication. It requires a combination of expertise, level-headedness, and the ability to think and act in the best interests of the meal plan orders at all times.
Responsibilities:
- Responsible for the meal plan orders, sales and promotion
- Develop online sales channel and local deliver services
- Understand daily sales trends to create and implement action plans to improve sales performance
- Keep up to date on current cafe industry trends, especially for vegan, plant-based and raw food and educate all of the team on your findings
- In charge of the daily operations and all aspects of the day-to-day running of meal plan orders
- Lead a multi-cultural team with enthusiasm, positive and friendly attitude
- Should do the implementation of relevant Health and Hygiene and Food Safety legislation requirements to ensure a safe and clean working environment
- Ensure customer service is implemented and high quality of service is given to all customers
- Handle customer enquiries and complaints
- Conduct quality checking of food and premises and maintain the high standards of the business
- Implement a working plan to ensure the long-term effectiveness of the business
- Oversee and order stock supplies in coordination with the admin office
- Safe keep the daily profits (cash) and ensures it reaches the accounting office safely
- Other duties and special projects, as needed
Requirements:
- Bachelor degree graduate
- Fluent in English
- Minimum of 2 years experiance in customer service and related field
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)