Descrição
IT & Office 365 Support
Work time:7pm to 4am IST (Mon to Fri)
Salary:4 to 6 lakhs per annum
Experience:2 to 3 years
Job Type:Full Time (Remote - Work from home)
Benefits:PF, Medical Insurance, Life Insurance
Job Description:
- Manage and configure user software and devices in full-remote and global environment and supporting a full cloud environment
- Support Office 365; SharePoint. Micrsoft Exchange, Active Directory, OneDrive.
- Troubleshoot issue over channels such as Teams, LogMeIn, Quick Assist.
- Maintain task sheets and regularly update clients on the development of the project.
- Work autonomously in a collaborative, completely remote environment
- Expertise in managing the support functions post implementations.
- Willing and capable on working on and handling multiple clients
- Good communication skills and fluency in English.
- Self-motivated and willing to learn, adapt, grow in IT knowledge.
- Learn new technologies and skills by research and practice.
Skills:
- At least 2 years hands-on experience in working on Microsoft Products and services such as OneDrive, SharePoint, Intune, Windows Defender. Microsoft Exchange, etc
- At least 2 years hands-on experience in IT Help Desk Support role; Hardware/Software troubleshooting.
- Knowledge of PowerShell, Power Automate will be preferred but not necessary.
- Experience working with any ticketing system such a Jira.
- Certification: M365 admin certification or any other cloud related Certification. (Preferred but not necessary)
- Good communication skill
Salary: ₹300,000.00 - ₹600,000.00 per year
Day range:
- Monday to Friday
Shift:
- Evening shift
Experience:
- total work: 2 years (required)
Work Location: Remote