Descrição
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Who are we?
Roiback is a leading business that specializes in the development and management of online projects for hotel chains and independent hotels, with extensive experience within the tourism sector. We inspire digital solutions to power direct sales.
What we do:
- We help hotels and hotel chains to increase direct sales, optimizing and controlling distribution costs- We design and develop websites- We manage online marketing campaigns- We are specialist in creating technology that works for hoteliers, including the top performing booking engine in the market- We have direct integrations with the industry’s main Channel Managers and Property Management Systems to simplify the way hotels manage direct channel- Offer personalized and specialized support to our clients- Always innovate, investigate and look for new challenges
What do we require?- Generating client performance reports to conduct regular reviews to achieve profit goals.- Identifying the level of account optimization periodically and providing guidance to hotels in order to maximize sales through their official website.- Monitoring and analysis of rates and availability.- Loading of rates and web content, as well as supporting hoteliers in the use of Roiback’s CRS tool.- Management, registration and follow up of customer requests.
Required skills:
- Analytical and Rigorous-
- Client Oriented- Good knowledge of Excel- Essential to have a high level of Spanish- Knowledge of the online hotel distribution or tourism industry is a plus
What we offer:
- The opportunity to be part of a young team which is eager to continue developing a huge project- Being part of a business group established in the tourism sector- Must be physically based in Palma de Mallorca
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.