Receptionist/switchboard Operator

Revive Recruitment are supporting an award winning, market-leading business with this wonderful permanent position to join their Front of House team at the Head offices in Liverpool:
POSITION: Receptionist/Switchboard Operator

LOCATION: Liverpool City - L7

HOURS: 8.00 am to 5.00pm, Monday to Friday

An exciting opportunity for an experienced Receptionist to join a busy front of house team. For this role, we are looking for a dynamic individual who thrives on quality customer service and excellent relationship management skills.

Key Responsibilities

• Taking, screening and directing calls via the switchboard from both UK and international callers.
• To act at the first point of contact between the visitor and the company, meeting and greeting visitors and offering help immediately.
• Representing the business with a positive attitude and approach.
• Making visitors and clients feel welcomed and supporting with general queries.
• Administrative tasks, including ordering stationery and office supplies.
• Receive and sort incoming and outgoing mail.
• Arranging couriers.
• Organising and maintaining the reception area.
• Booking and coordination of meeting rooms, scheduling appointments and meeting times.
• Providing refreshments for visitors and meetings.
• Arranging catering for meetings.
• Ad-hoc duties.

Key Requirements

• Experience within a receptionist role.
• Experienced using Microsoft Office Suite (Word, Excel, Outlook, etc).
• Experience directing calls via the switchboard (Avaya preferable but not required).
• Strong organisational skills.

Desirable Skills / Experience:

• Previous experience of working in a busy reception.
• Positive and friendly approach.
• Good organisational and communication skills.
• Strong multitasking and customer service skills.
• Previous experience of working as a receptionist, front office representative, or similar role.
• Experienced in the se of Microsoft Office Suite - Word, Excel and Outlook.
• Professional approach and presentation.

Benefits:

• Company pension
• Life assurance cover
• Permanent health assurance cover
• City Centre location

Unfortunately due to a high volume of CV’s we cannot respond to every applicant. In the event that we haven't contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies

We are acting on behalf of the client as an Employment Agency in relation to this vacancy

KEYWORDS: Reception, Receptionist, Switchboard, Administrator

Job Types: Full-time, Permanent

Salary: £21,000.00-£25,000.00 per year

Benefits:

• Childcare
• Company events
• Company pension
• Free parking
• Gym membership
• Life insurance
• Private medical insurance
• Wellness programme

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Liverpool City Centre, Merseyside: reliably commute or plan to relocate before starting work (required)

Work Location: One location