Location:Surabaya, IDJob Summary
Support the implementation of credit policy, processes and internal controls. Maintain the customer master file. Provide administrative support in compiling customers' information, credit/collection history, etc. Support the follow-up on payments due

General Responsibilities

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Support the implementation of credit policy, processes and internal controls to ensure governance over the Credit Control/Collections function
  • Gather and compile new customers' corporate and financial information to support the verification of creditworthiness
  • Prepare the summary of credit and collection history of existing customers for tracking and decision-making purposes
  • Support the follow-up of payments due, solve basic disputes and provide clarifications to debtors to ensure timely collections
  • Maintain the customer master file, record collection transactions and reconcile receipts against invoices/customer list to ensure timely and accurate month-end closing
  • Provide administrative support to continuous improvement initiatives that streamline existing credit control/collection processes and improve efficiencies through a better utilization of automated systems
  • Provide information to internal stakeholders on debtors' outstanding balances, collections, etc.
  • Work closely with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments

Functional Skills and Knowledge

  • Demonstrate basic knowledge and understanding of the business and industry
  • Demonstrate basic research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken

Education
Diploma or professional qualification in Accounting/Finance or a related discipline

Work Experience
Up to two years' experience in a similar role