Descrição
Hotelbeds is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team Hotelbeds, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Responsibilities:
- Client recovery: Clients with no bookings during last quarter
- Embrace a digital approach.
- 60 interactions per week to existing/new/lost clients to develop long-trusted relationships & discuss opportunities to increase their TTV & bookings.
- Prepare the agenda of the interactions in advance using the different tools & data available to identify the opportunities more relevant to discuss.
- Update sales interactions using the Salesforce CRM system (calls, opportunities)
- Managing a portfolio of ~2300 accounts (if the manage more wholesale accounts this number will be lower but TTV higher)
- Assist clients in the most important operational & financial issues
- Introduce successfully to our clients all current & future digital tools/automatizations available for them.
- Grow the TTV, OM and exceed revenue goals
- Working with our Strategic Account Managers on sales tactics and strategy alignment
- Minimum 1 year sales experience in the travel industry.
- Fluent English (desirable) & market/region language (essential)
- An intermediate sales track record can substitute for lack of academic qualifications.
- Basic knowledge of sales management in a hospitality set up.
- Basic computer literacy and basic understanding of some technical solutions used by sales companies especially Sales Force & Tableau
- Strong communication. High degree of interpersonal skills and ability to interact at a high level. Dynamic, outgoing personality, self-motivated, resourceful, highly independent, innovative, creative with high degree of customer service and result oriented.
- Basic Microsoft skills (excel)
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.