Descrição
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive, and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration, and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.Join us to do the best work of your career and make a profound social impact as a Senior Analyst on our Field Service team in Canada.
What you'll achieve
As a Senior Analyst on our Field Services team, you will be responsible for the onsite installation, configuration, implementation, integration, maintenance, troubleshooting and repair of company and multi-vendor systems solutions, which may include hardware, software, and networking products as well as operating systems. You will serve as the company liaison with customer on administrative and technical matters and interpret customers' needs.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential RequirementsIntermediate Hardware TechnicalAdvanced ProfessionalIntermediate Process
Desirable RequirementsDell EMC Proven Professional Specialist Level certification in at least one of the following: Isilon, Scale IO, VPLEX, XtremIO, Unity, VMAX All Flash & VMAX3, Data Domain, Avamar, Converged, Hyper converged or PowerEdgeIndustry certification in Linux, Windows, Vmware, or Networking
Here's our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Application closing date: 30 April 2023
JOB TYPE
Work Day:Full Time
Employment type:Permanent Job
Salary:Negotiable
JOB REQUIREMENTS
Minimal experience:Unspecified