Descrição
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.
We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth. Join us in helping diverse Canadians and newcomers achieve their full potential!
SUMMARY: The Admin Assistant will provide information and referral assistance to clients of the Newcomer Information Centre to address their settlement needs. In this role, the Admin Assistant will also provide administrative assistance and reception duties to ensure the smooth day to day operation of the Newcomer Information Centre.
DUTIES & RESPONSIBILITIES:
- Assist with the compilation of settlement and employment related information for newcomers
- Assist with the research and compilation of employment and accreditation information for foreign trained professionals and skilled tradespersons
- Respond to inquiries and assist with the booking and promotion of information sessions provided by Newcomer Information Centre staff and outside agencies
- Assist with updating and conducting research on government policies and related programs and services as they pertain to newcomer settlement
- Working in the information centre to assist newcomers and their families to obtain the relevant information that they need for themselves and their families for settlement in the community
- Assist with the maintenance of resources, flyers and information on training and education
- As part of the Newcomer Information Centre team, provide one to one assistance to individual’s accessing the Centre’s services
- Other administrative and reception duties as assigned
QUALIFICATIONS:
- Be between ages 15 and 30 years of age at the start of employment
- Have been registered as full-time students in the previous academic year and must intend to return to school on a full-time basis in the next academic year
- Be Canadian Citizens, Permanent Residents, or persons to whom refugee protection has been conferred under the Immigration and Refugee Protection Act
- Must be legally entitled to work in Canada in accordance with relevant provincial/territorial legislation and regulations
- Excellent communication skills - both written and oral
- Knowledge of settlement issues, education and training, regulatory bodies and or accreditation would be an asset
- In addition to English, the ability to speak other languages would be considered an asset
- Knowledge of refugee or immigrant issues with experience working with or volunteering with multicultural groups
- Excellent ability to conduct and compile research
- Ability to speak different languages preferably Ukrainian is definitely an asset
- Experience working in a customer service or direct delivery of services to the public