Descrição
In this role, you’ll be assisting with the administration of network, server and cloud systems within JAM - a thriving CRM marketing agency with diverse Windows, Linux and MacOS environments. You’ll also be a leading role within the IT team with any day-to-day IT support issues that may come up.
Key responsibilities
- Build and maintain server, network, cloud, and DevOps infrastructure
- Take ownership of projects to implement new, or improved services
- Analyze, troubleshoot, and resolve issues
- Update and expand on internal documentation
- Support the day-to-day operations and facilities for all employees
Desired skills and experience
- 2+ year degree in Computer Science or Systems Administration
- 0-3 years of working experience in IT
- Experience working with Server operating systems such as Windows and Linux
- Experience with cloud service providers (AWS/Azure/GCP)
- Experience with end-user operating systems such as Windows and macOS
Understanding of:
- Microsoft Active Directory and its services (DNS, GPO, etc.)
- Server virtualization, storage, and backups
- Networking and security principles
- Documenting assets, configurations, and processes
Soft skills
- Proactive approach to IT
- Confidence without ego
- A glass-half-full type - a positive attitude takes you places
- Focused on every last detail because you get the big picture
- Eager to question things - there is opportunity in questions
- Accountable - even when that means highlighting a mistake
- Eager to make those around you better
- Always up for a challenge
- Thrives on multitasking
Schedule:
- Monday to Friday
Experience:
- system administration: 1 year (preferred)
- day-to-day IT support: 1 year (preferred)
Language:
- English (required)
Work Location: Hybrid remote in Toronto, ON