Descrição
Role purpose:
Key accountabilities and decision ownership:
- Full responsibility of migration and upgrading to new releases.
- Prioritizing and managing several open cases at one time based on agreed Service Levels.
- Perform solution buildup by authorizing, validating (changes, upgrades, patches and migrations) & Implementation
- Ensure that all incidents are solved within the agreed SLA
- Update the technical documentation and the team knowledge base
Must have technical / professional qualifications:
- Good Linux system administration experience.
- Scripting or programming languages, mainly Bash shell scripting
- Good VMware Knowledge
- Good Knowledge in DevOPS Tools; Jenkins & Ansible
- Understanding Mainly Proxies logic and/or Software's like Apache, Squid..etc.
- Understanding Networking fundamentals
- Understanding ITIL/ITSM guideline
- Understanding of IT, Operating systems & Virtualization concepts.
- Excellent command of English, both written & verbal is a MUST.
Core competencies, knowledge and experience:
- Core competencies, knowledge and experience:
- Bachelor of Engineering / computer science or related discipline
- 1-2 years IT Support, system administration, web/software development experience
- Excellent communication skills and presentation skills.
- Self motivated, detail-oriented
- Willing to work on shift basis and On-call
_VOIS #movewithus