Call Center Agent

Responsibilities

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• Identify customers’ needs, clarify information and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way

Requirements:

• Previous experience in a customer support role
• Ability to multi-task, set priorities and manage time effectively
• Arabic speaking is a must

Application Question(s):

• Attached your updated CV and complete the pre-screen questionnaires.
• Current Company Name
• Current Salary
• How soon is your Notice Period?
• Expected Salary
• Are you willing to be under company Accommodation?

Experience:

• Call Center Agent: 3 years (required)

Language:

• Arabic (required)