Receptionist / Switchboard Operator

Listing reference: track_001044

Listing status: Online

Position summary:
Industry:IT & InternetJob category:Reception and SwitchboardLocation:East LondonContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:
Tracker requires the services of a friendly Receptionist / Switchboard operator in the Client Services department based at Tracker Eastern Cape - East London Office.

Job description:
RESPONSIBILITIES

• The incumbent is expected provide excellent service to internal and external customers
• Operate and direct all calls on switchboard
• Receiving and welcoming visitors and customers and contacting the relevant department for assistance
• General office administration
• Receiving and dispatching parcels and envelopes
• Liaise with internal staff/departments by ensuring messages and information is timeously and correctly processed
• Maintains security by following procedures; monitoring logbook
• Assist with any other tasks or duties assigned by the Supervisor as the need arise to ensure exceptional and efficient service
• Assist in keeping the reception area clean and tidy, at all times

Minimum requirements:
SKILLS AND KNOWLEDGE

• Matric coupled with a minimum of 1 year working experience in a Reception environment or relevant tertiary qualification.
• Immaculately groomed individual with a friendly and energetic personality.
• Speak and write English fluently.
• A passion for customer service and a professional attitude at all times.
• The incumbent should have excellent interpersonal skills and the ability to pay attention to details.
• The ability to cope with a constant changing and pressurised environment.
• Computer literate with knowledge of Microsoft Office