IT Manager

Truphone creates better connections between people, businesses and things. Since 2006, we have built state-of-the-art SIM software, intuitive management platforms, in-network call recording and a powerful global mobile network.
We are looking for a talented IT Manager to join our Team in Lisbon. You will oversee and manage the organisation's technology infrastructure and systems, ensuring day-to-day operations and IT platforms integrity and stability. Responsibilities include IT strategy, team management, security, risk management, and budgeting.
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Requirements:
What you will do:

• Develop and implement an IT strategy aligned with the organisation's goals, objectives, and long-term planning while assessing future technology needs.
• Oversee the organisation's reliable, secure, and scalable IT infrastructure, including networks, hardware, and systems.
• Lead and manage the IT team effectively, fostering a collaborative work environment and setting clear goals.
• Manage IT projects, defining scope, resources, and ensure timely delivery.
• Collaborate with the Organisational CISO to drive security measures, policies, risk assessments, and controls.
• Drive technology vendors relationships, offerings, contracts, and services.
• Effectively manage the IT budget, analysing costs, making informed purchasing decisions, and optimising resource utilisation.
• Provide technical support to employees, establish helpdesk procedures, develop training programs, and documentation.
• Ensure compliance with regulations, industry standards, and data privacy laws.
• Evaluate latest emerging technologies to support the high performance organisational needs.

What you will bring:

• Proven management experience of multidomain IT Team. Mobile telco industry experience is a plus.
• Strong knowledge of Azure, MS 365, Defender, and Intune. Google Workspace and migrations to and from is a plus.
• Analytical skills, data-driven approach, and awareness of compliance and security requirements.
• Experience in managing relationships with suppliers/partners and excellent communication skills.
• Graduate in computing/engineering or equivalent degree.
• Solution-oriented mindset and customer service centricity.
• Ability to work in a multicultural environment.

Benefits:
Why Truphone?:

• Opportunity to work in one of the world's leading innovators in eSIM, cloud and digital solutions;
• Great team spirit with collaborative, friendly and fun environment;
• Work from one of the warmest capital cities in Europe, not only famous by the sunny weather but also because of its colorful buildings, great nightlife, fantastic food and friendly people;
• Permanent and hybrid contract, with flexible working hours;
• Health Insurance from the start date;
• Meal allowance paid via Meal Card;
• Flex benefits, including transportation and more;
• Access to our internal referral program;
• Computer and mobile device with 10G of internet;
• Generous PTO

Truphone is an equal opportunity employer that encourages you to bring your authentic self to work everyday. We support diversity, we are committed to equal and fair treatment; and we embrace our people regardless of how they identify themselves or who they love.

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