Descrição
Develops sales action plan to market and sell the bank's products and services, in coordination with the Branch manager.
- Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
- Identifying promising prospects through various selling techniques “calls, networking, and customer referrals”
- Ensuring that all sales and customer service activities run smoothly.
- Providing overall guidance, coaching and motivation to sales& services officers.**
- Reviews and monitors daily activities related to sales and services to ensure highly efficient and effective results.
- Plans for field work by conducting weekly meetings to schedule sales visits and review performance indicators constantly.
- Submits related sales reports to Branch manager provided with any required recommendations on a regular basis.
- Handles difficult or sensitive customer issues, requests and complaints and act to promptly address and resolve these issues in due time.
- Monitors staff performance and provide improvement opportunities to enhance sales skills and product knowledge
- **Carries and handles efficiently custody items, and keys as per custodian matrix and relevant policies and procedures.