Ensures to deeply understand the client/business requirements and the users/customers needs. Work closely with customer support, user interface design and software development teams. Be involved along the entire digital products lifecycle, in order to ensure the improvement of user-centric experiences. To design user interfaces and content strategies.

Main Responsibilities:

  • Establish and maintain a corporate UX strategy (UX guidelines and standards).
  • Tools and practices maintained and used to deliver UX services
  • User research, Personas, Market research
  • Empathy maps, User journeys
  • Experience Maps
  • Usability testing, A/B testing
  • Information architecture, card sorting
  • Wireframes
  • Heuristic review
  • Support projects with UX and UI tasks
  • Stay updated on the best UX practices and methods
  • Ownership of creating a UX corporate culture
  • Document and support the execution of UX analysis processes
  • Design systems management

Position Challenges:

  • Manage various conversations and projects with different departments and roles
  • Work with an international team.

Qualifications:

  • Fluent Spanish and English
  • Bachelor’s degree and master’s degree in one of the following areas: Graphic Design, Information Systems, Marketing, Business Management.
  • +4 Years of UIUX related experience.
  • Sketch/Figma, Invision
  • Public speaking, presentation skills, empathetic, good listener.

Internal/External Relations:
Internal:

  • Business Evolution & Consulting Services
  • Digital Services
  • Global Data Science
  • Regional Teams
  • Scrum teams
  • Corporate Communications
  • Product Management
  • User Engagement
  • Various Business units (e.g. Sales, Human resources)
  • External:
  • Various UI/UX agencies
  • CEMEX Customers

CEMEX Diversity and Inclusion Statement:
At CEMEX, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of CEMEX employees.