Descrição
The Stakeholders Relations Manager (SRM) is responsible for managing relationships with key stakeholders in a complex environment surrounding the brewery (Tangerang and Sampangagung) including but not limited to: provincial and local governments, police, military, local chiefs (kepala adat), local villages/communities as well as the media.
The SRM should understand well the community environment (its issues and challenges - sensitive towards them); possess a solid communications and social skills; and passionate about creating good positive relations with the community in order to successfully perform the role. Knowledge about public and media relations is also deemed necessary.
Key Responsibilities
- In charge of permit and license management (including land matters) and coordination with technical PICs at brewery level (no disruption to license to operate).
- In collaboration with Brewery HoD and CALT, developing and delivering stakeholder engagement plans and messages in accordance with the overarching stakeholder engagement strategy in line with business goals in particular brewery.
- Preparing communications to stakeholders and strategically respond to stakeholder enquiries.
- Mitigating issues and risks and be responsive to potential disruption against brewery operation (security, social and environmental concerns)
- Advising brewery manager and leadership team and senior management of issues and/or risks to stakeholder relationships as soon as they arise so risks can be managed effectively.
- Building and maintaining contact and strategic partnerships with various key stakeholders (including layers of local governments, media, surrounding communities, NGOs, civil society groups) from brewery-level to provincial-level; Ensuring all stakeholder engagement and all contact/activities are recorded on stakeholder database/log book.
- Participating, supporting, monitoring and evaluating effectiveness of sustainability agenda and programs at the brewery.
Key Qualifications
- Willing to located in East Java (Sampangagung, Surabaya)
- Bachelor Degree (S1)
- Degree in law, public relations, social or other relevant background.
- Minimal 5-7 years in a similar role/environment
- Fluent in English both written & spoken
- Significant experience of using formal pro-active stakeholder relationship management to achieve corporate goals
- Experience of leading the development and implementation of programmes of campaigns, communications or influencing activity
- Experience of working with senior colleagues in a high profile, multi-disciplinary and multi-directorate