Descrição
Job Purpose:
Responsible for meeting all restaurant’s revenue, profitability and quality goals. To ensure efficient restaurant operation and maintain high production, productivity, quality, and customer-service standards.
- Duties & Responsibilities:_
Include the following points. Other duties may be assigned.
- Coordinate the entire restaurant operation, including front-of-house and back-of-house
- Deliver superior guest services and ensure absolute customer satisfaction
- Respond efficiently to customer complaints
- Enforce and offer the best quality of products possible
- Organize and supervise shifts
- Appraise personnel’s performance and provide feedback to keep them upbeat and productive
- Estimate consumption, forecast requirements and maintain inventory
- Monitor compliance with sanitation and safety rules and regulations
- Control costs and minimize waste
- Successfully promote and publicize the brand
- Nurture a positive working environment and lead by example
- Responsible for overseeing the efficient running and profitability of operation and managing employees.
- Finance and petty cash control.
- Handling customers inquires and complaints.
- Evaluation and motivating and training of staff and history record.
- Controlling Wastage, inventory, Variances, Food Cost.
- Keeping statistical and financial record.
- Ensuring compliance with licensing, hygiene, health and safety legislation/guidelines.
- Health certificate and Municipality standard.
- Assessing and improving profitability.
- Making improvement to the running of the business and developing the operation.
- Monitor operations and initiate corrective actions
- Skills:_
- Problem solving.
- Decision making.
- Flexibility skills.
- Role player skills.
- Ability to co-operate with management and other employees in a cordial manner
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge and skill required.
- Bachelor’s Degree in HR or related field
- Proven working experience as restaurant manager
- Demonstrated career experience in customer service management
- Extensive food and wine knowledge
- Proficiency in English
- Computer literacy and familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills
- Culinary school diploma or BS degree in Business Administration
Salary: QAR5,000.00 - QAR6,000.00 per month
Language:
- English (preferred)
Ability to Commute:
- Doha (preferred)
Ability to Relocate:
- Doha: Relocate before starting work (preferred)