Descrição
greet all customer and present beverage menu
- discuss beverage items, make suggestions and answer any inquiries
- describe current promotions and new products
- take customer orders accurately
- operate coffee making equipment
- prepare and present beverages according to established recipe and presentation standards
- serve prepared food items such as muffins and bagels
- prepare and pack coffee bean purchases for customers
- record and accurately process purchases using the POS system
- collect and process payments from the customer including cash, credit and debit card
- comply with health, safety and hygiene guidelines and regulations
- ensure customer service stations are well stocked
- maintain clean and hygienic work area
- dismantle and clean machinery as needed
- display merchandise in an attractive and functional manner
- monitor and order inventory
- stock inventory according to storage requirements
- complete opening and closing duties for each shift
Qualification:
- Great communication skills
- A happy, friendly personality
- Customer service skills and knowledge
- High level of attention-to-detail
- Good level of literacy and numeracy
- Enthusiasm to develop your skills and knowledge
- Adaptable to change and willing to embrace new ideas and processes
- Ability to work unsupervised and deliver quality work
- Positive and approachable manner
- Team player qualities
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
Experience:
- Waiter: 1 year (preferred)