Descrição
Your contribution to something big:
- First contact for general HR issues for all staff members, executives and HR colleagues in Portugal;
- Explaining HR policies, procedures, laws, and standards to associates;
- Service-oriented contact person (Aim: highest possible ''First Contact Resolution Rate'' and a high degree of customer satisfaction) making optimal use of the knowledge base, labor legislation, HR processes and regulations at a national level;
- Overview of HR knowledge and/or the responsibilities within HR and ensures the involvement of the right contact persons when it comes to complex situations;
- Supervising and managing all the associate requests within the HR Shared Service Framework;
- Issuance of certificates and declarations to all the associates, upon request;
- Perform quality control of payroll conducting detective controls (audits) on a monthly basis according to the central guidelines and payroll work instructions;
- Work closely with Specialist team, supporting with reports or information to update the HRS processes and manuals.
Qualifications:
What distinguishes you:
- Degree in Organizational Human Resources Management or other Social/ Management areas;
- Strong interpersonal skills, problem-solving abilities, communication, customer oriented and organization;
- Fluency in written and spoken English (mandatory);
- Microsoft Office knowledge (MsWord and MsExcel);
- Experience working with SAP (preferably).
Additional Information:
What we offer you:
Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.
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