Descrição
About the opportunity:
Role description:
Responsibilities will include:
- Provide technical solutions and recommendations, ensuring alignment with customer expectations.
- Act as an escalation point for complex technical issues, mentoring and developing team members.
- Conduct intermediate to advanced technical product training in Mac and Windows environments.
- Install, troubleshoot, and maintain computer systems, hardware, software, and peripherals.
- Implement and maintain physical and Hyper-V-based servers.
This role will suit someone with all or some of the following background/experience/qualities:
- Previous experience in a managed service provider environment.
- Level 2 and/or Level 3 support experience
- Proficiency in Active Directory, Hyper-V, IIS, RDS, and Radius.
- Strong understanding of TCP/IP protocols, Subnetting, IP addressing, VLANs, DHCP, DNS, NAT, and Routing.
- Experience in Azure Administration, including on-premise to Azure migrations and virtual machine management.
- Advanced knowledge of Microsoft Windows Server 2012-2022.
About the company:
Our client boasts a rich legacy of over 30 years in the IT industry, committed to employing top talent and investing in professional training and development. Specializing in managed services, the company delivers exceptional technical solutions to a diverse clientele.
What they will offer:
- Opportunity to work with cutting-edge technologies and diverse client projects.
- Supportive team environment with continuous professional development.
- Competitive remuneration and benefits package.
- Varied responsibilities, including regular client site visits.
- Exposure to a range of systems and technologies, fostering skill diversification.
To find out more:
Salary: $80,000.00 - $90,000.00 per year