EMPREGO

E-commerce Executive

Nasser Bin Khaled & Son's Trading Co. W.L.L-Doha, Catar

Job Purpose

The E-Commerce Executive will play a crucial role in driving the online sales and digital presence of our business. This position involves managing various aspects of the e-commerce platform, collaborating with cross-functional teams, and implementing strategies to enhance online customer experiences and boost sales.

  • Key Dimensions and Related Job Results_
  • Develop and execute e-commerce strategies aligned with the overall business objectives.
  • Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities for growth.
  • Oversee the day-to-day operations of the company's online store(s).
  • Ensure product listings are accurate, up-to-date, and optimized for search engines.
  • Monitor and manage inventory levels to prevent stockouts and overstock situations.
  • Collaborate with the marketing team to create and implement online promotional campaigns.
  • Implement measures to enhance the online shopping experience for customers.
  • Address customer inquiries, concerns, and feedback promptly and professionally.
  • Utilize analytics tools to track key performance indicators (KPIs) and generate reports on e-commerce performance.
  • Identify trends, insights, and opportunities for improvement based on data analysis.
  • Work closely with the sales, marketing, and supply chain teams to ensure seamless integration of e-commerce activities with overall business operations.
  • Collaborate with IT and web development teams to optimize the online platform.
  • Ensure compliance with e-commerce regulations, data protection laws, and industry standards.
  • Implement security measures to safeguard customer data and maintain the integrity of online transactions.
  • Minimum Qualifications/Education/Experience/Training/Knowledge_
  • Bachelor's/ Masters in Business, Marketing, or a related field.
  • Proven experience in e-commerce, preferably in the FMCG sector.
  • Familiarity with e-commerce platforms, content management systems, and digital marketing tools.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a cross-functional team environment.
  • Knowledge of online retail trends and consumer behavior.
  • Understanding of digital payment systems and online security measures.
  • Communication and Working Relationships_
  • Immediate supervisors on all operational aspects through feedbacks and reporting
  • Customers, buyers, and external vendors etc. to ensure compliance and support
  • Key Competencies_
  • E-Commerce Strategy
  • Online Store Management
  • Digital Marketing and Promotion
  • Customer Experience
  • Data Analysis and Reporting
  • Collaboration with Cross-Functional Teams
  • Compliance and Security

Salary: QAR6,000.00 - QAR7,000.00 per month

Ability to Commute:

  • Doha (required)

Ability to Relocate:

  • Doha: Relocate before starting work (required)