POSTE

We are looking for a Client Relations and Experience Intern to join our team!

Duties & Responsibilities

  • Assist in clienteling projects (festive, store opening, fashion) follow-up with local teams and relevant external stakeholders.
  • Assist in supporting the adoption of guidelines by local markets to elevate client experience standards (i.e. ensuring consistency of in-store animations/plans, Local CD/CA guides for local/overseas events).
  • Maintenance of monthly/weekly trackers and reports.
  • Assist in product launches, events, and other ad-hoc projects, when required.
  • Support local markets with client hospitality program coordination (i.e. experiences, hotels, event, transport, restaurants) for overseas client events.
  • Support development of strategic clienteling initiatives for improving processes/operations and elevating client engagement.

PROFIL

Employment Type and Profile

Internship, able to commit for at least 6 months for a full-time internship.

  • An affable team player with strong attention to detail
  • Strong communication and organizational skills
  • Possesses intermediate competence in Excel and PowerPoint
  • Client-centric with an eye for aesthetics
  • Prior work experience in the retail/luxury industry will be advantageous

Work Location

Ngee Ann City