Join our dynamic retail security (loss prevention) department where members of our team have proudly transitioned to roles in various branches of the military and police, exemplifying the skills and dedication fostered within our organization.

The purpose of a Team Member in our Security / Loss Prevention Team is to ensure company property, merchandise and stock is correctly purchased and accounted for and to maintain a high level of visibility and to deter illegal actions.

Initial roster:

  • Wednesday, Thursday, Friday (07:00-17:30) and Saturday (08:30-19:00) OR:

  • Monday, Tuesday (07:00-17:30), Wednesday (08:30-19:00) and Sunday (08:30-19:00)


You will be involved in:

  • Conducting foot and static patrols.
  • Checking vehicles and the load/items against the invoice/receipt, and dealing with any discrepancies.
  • Monitor and review camera footage and reported incidents and breaches.
  • Liaising with your team mates in the store, garden and trade departments to identify and deter potential theft.
  • Reporting any suspicious findings.

The ideal person for this position would need the following attributes:

  • Prior experience in loss prevention preferred
  • Possess outstanding customer service skills
  • Exercise honesty and fairness in all areas
  • Have excellent time management skills
  • Confident using electronic devices
  • Strong attention to detail and accuracy
  • Display common sense & initiative
  • Be physically fit
  • A clean full New Zealand drivers’ license would be an advantage for this role
  • _ Must be able to work either of the above roster patterns_

More about us

As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope.

As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.

Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

What is next?

Please **note: