Descrição
We are currently recruiting Accommodation Manager for a 4* Hotel in Sligo. Purpose of the role is to lead the housekeeping team, anticipating guest needs and ensuring that service is provided to the level they require and beyond their expectations.
Key Responsibilities:
- To lead the Accommodation Team and daily operations in Accommodation Department including Guest Rooms and public areas.
- To anticipate staffing requirements. Work with HR team on recruitment, onboarding and retention strategies
- To coach, mentor and train team members to achieve the highest standards, implement a department specific training plan
- To oversee weekly rotas, holiday and seasonal planning and wage costs.
- To Meet KPI's on budgets, training and Company Standards
- To anticipate guests needs and ensure that service is provided to the level they require and beyond their expectations
- To have a thorough knowledge and understanding of all standards of performance and delivery within the accommodation department, implement SOP Manual
- To develop a strong working relationship with colleagues in your department and related departments
- Be courteous and focused on providing a consistently high standard of service
- Must possess excellent communication and interpersonal skills,
For further details please send current CV in MS Word Format with Reference details to Richard or call 086-8333677 for further information
Job Types: Permanent, Full-time
Work Location: In person
Reference ID: 1011235