Descrição
At Paulig, we believe every meal counts. As an international player in the food and beverage industry and as a house of iconic brands, we can make an impact that counts - and careers that matter.
We are now seeking a Commercial Specialist r for Customer Brands UK, IE and Northern Europe Cluster to help us in further building the future of food. You will report to the Regional Sales Manager and be part of a great team of people based in our locations across Europe.
This role will be based in Roeselare
In this role you will have the opportunity to support the and influence both internal and external relationships to support growth in line with Paulig strategy. Key expectations will be:
- Customer contact
Responding to customer requests (answering client questions & responding to complaints
Gather customer feedback & satisfaction to exceed expectations & capture customer needs (in terms of closely connecting with the customer) & share with relevant internal teams
Reporting on client turnover to clients
Commercial customer portal management
Attend online and on site customer supplier info sharing sessions
Coordinating customer IT transitional programs
Account support
Forecasting support on client inventory related activities
Promotion management (completing info in CB systems, alignment with supply planning team)
Stock management (follow-up on obsoletes & outdated stock risks)
Stock management (weekly finished product follow-up and report to stakeholders, incl attending at UK planning meeting)
Completing logistic & quality documents
Administration work ( approving supplier invoices / 3rd party commission invoicing )
Project coordination of product adjustment activities; SPEC project follow-up, technical packaging work related to specifications, artwork, print service coordination & coordination of samples
Sales manager backup - direct customer contact/eyes & ears production
Sustainable packaging transition management & PPT administration
Business development
Offer, pricing & contract management support
Support business development opportunities proactively by identifying new sales opportunities
Support sales managers with creating key account plans for priority customers: prepare 'customer files' for customer visits of KAM.