Mandarin Speaker - Customer Service Executive

Lean IT Consultants Sdn Bhd-Johor Bahru, Malásia

JOB HIGHLIGHT

  • Must have own transport
  • Fun, Engaging Work Environment.
  • Full training provided

JOB DESCRIPTION

  • Must be able to communicate in English.
  • SPM leavers who are interested to start their career in a call center are also encouraged to apply.
  • You are required to work on rotational shifts.
  • Problem solvers and ability to perform under high paced working environment.

JOB DESCRIPTION:

  • Answering customer and client questions.
  • Handling customer concerns and complaints from client.
  • Resolving customer issues.
  • Regularly contacting customers to ensure their experience with a product or service is positive
  • Answering customer calls and directing them to the appropriate recipient
  • Communicating with customers via phone, mail and live chat

Job Types: Full-time, Contract
Contract length: 24 months

Salary: RM3,200.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Night shift
  • Rotational shift

Supplemental pay types:

  • Signing bonus