Descrição
MAIN DUTIES & RESPONSIBILITIES
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
Job Type: Internship
Contract length: 6 months
Salary: RM500.00 - RM1,000.00 per month
Supplemental pay types:
- Performance bonus
Education:
- Diploma/Advanced Diploma (preferred)