Delivery Lead - Digital

The Delivery Lead - TO role is part of the Transformation Office (TO)’s Enterprise Delivery organisation which includes Programme Managers, Delivery Leads, and Programme Coordinators who provide program, project management, and coordination expertise across Westpac NZ supporting all Enterprise Change and Critical Transformation Programmes.

The team supports programs and initiatives governed traditionally and delivered in a hybrid of Agile and traditional styles, of varying size, complexity, and duration. This enables end-to-end outcomes to be delivered that span WNZL the Agile tribe/squad delivery ecosystem, as well as the more traditionally organised functions.

A Digital Delivery Lead in the TO is an accomplished delivery practitioner who brings deep Digital project management experience working in scaled agile Agile organisations and traditional delivery, who also brings relevant industry, business, and/or IT domain experience. A human-centered design thinking approach to problem solving/delivery is essential to successfully lead the delivery of key enterprise priorities and outcomes for customers, staff, the business, and communities.

The Digital Delivery Lead in the TO is a key role in providing leadership of one or more approved Enterprise Change initiatives or workstreams within one of our Critical Transformation Programmes. With alignment to a business / IT domain, you will grow both through increasing scale and complexity of delivery leadership opportunities and through broadened domain knowledge to add increased value to the business.

Mō te tūranga | About the Role

• Managing enduring enterprise-wide digital initiatives within the agreed scope, time, cost, and quality from initial identification, refinement of the requirements, scope, and solution design, to delivery of change and embedding in the business and IT ensuring alignment with wider delivery plans and priorities
• Ensuring initiatives adhere to all internal policies and standards, reporting meets Transformation Office requirements, and maintaining compliant initiative governance and reporting management.
• Working with internal business and project stakeholders, vendors, and third parties to ensure the successful delivery of projects and ensure open and frequent lines of visibility to stakeholders.
• Ensuring initiatives are resourced correctly, sponsors are engaged and aware of progress and all risks to delivery are identified and managed.

Nā tāu rourou | What will you bring?

• Demonstrated ability to identify complex risks, lead project reviews, develop risk mitigation, and contingency plans and implement action plans to reduce or eliminate project risks (essential)
• Good understanding of AGILE methodology and ability to lead quarterly delivery planning reviews with the delivery team, break down project scope into Epics, stories and prioritise effectively (essential)
• Experience in leading delivery within a hybrid delivery environment with traditional governance, combining teams using waterfall or incremental approaches with flow to work for Agile tribes/squads (essential)
• Leading complex business and technical change projects in a corporate environment (essential)
• Experienced working within a wider program with a strong appreciation of what it takes to deliver, large, complex initiatives that are interdependent (essential)
• Strong internal and external stakeholder management and communication skills (essential)
• Demonstratable experience managing a broad range of resources in a matrix organisation (essential)
• Strong knowledge of project management methodologies including Agile, Lean, etc. Experience having worked in an agile environment in a project delivery context (essential)
• Current Project Management and Agile certification (preferred)
• 7+ year post qualification experience within IT/Financial Services or related field managing complex projects (preferred)
• Relevant business, functional, and/or technical domain knowledge, and experience for the area to which the Delivery Lead role is to be deployed, e.g. Finance & Treasury, HR, Risk & Compliance, Product, Customer, Digital, Technology, Consumer Banking & Wealth, Institutional & Business Banking (preferred)
• Understanding of financial services as well as compliance obligations of registered banks in New Zealand
• Experience managing vendors and professional service contracts and arrangements
• JIRA and Confluence Management skills,
• scrum Kanban, Lean, SAFe

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options of up to 4 weeks per year
• Banking benefits, insurance discounts, and superannuation scheme
• Growth and development - we provide opportunities for development and promote internal mobility
• Recogn