Descrição
Your dream job does exist.
Discover it at Vodafone!
We are looking for an Integration Operations Snr.Specialist
First things first: Our Brand.
We are a digital brand and a global technology company, operating in the fields of telecommunication, e-commerce, gaming, insurance, TV, tech-fin and payment systems, currently in 21 countries.
With our expertise and passion for digitalization at Vodafone, we are a global center of excellence that sets the pace in the industry.
We are proud to export our successful practices abroad, while transferring our global know-how to our country.
We have a global team of more than 90.000 colleagues taking part in a transformative and an exctiting journey.
Our Spirit, Our Way.
Here are the key behaviours that help us bring our Spirit and Purpose to life:
- Earn customer loyalty: Small things do matter.
- Experiment, learn fast: Just take the chance.
- Create the future: That’s possible.
- Get it done, together: It’s up to each of us to make it happen.
Here, everyone can feel free to be themselves and express their ideas.
- We are proud to have the most flexible #hybrid way of working in Turkey.
Together with your team, you can decide which days to come to the office depending on your work requirements.
Another favorite: Meeting-free afternoons! Every Friday, arrival of the noon means we can start to take it easy: spend time working on our personal development or catching up with our team. We call this #CumaKafası (Friday mood).
And yes we are Agile! The world is constantly changing. And we cannot afford not to! Our journey began by simplifying our organizational model and transforming into a more agile structure that now we use extensively, especially in our development processes.
Why is this role really critical to us?
Ensure that Vodafone Integration Services Up & Running with pro-active perspective on production.
How will you spend your time at Vodafone?:
- To ensure the successful ongoing operation and coordination of related Integration Services.
- As a service owner, to have end to end ownership of the Vodafone customer experience, the quality of service performance and the processes supporting the product/service.
- Responsible of daily operational activities and availibility of systems.
- Investigating problems, finding root cause of the problems.
- Deployment of new products and services.
- Implementing change management processes and user requests.
- Periodic monitoring of systems for performance bottlenecks.
- Responsible for reporting to stakeholders on product performance and supplier/partner performance.
- Ownership of capacity planning to secure availability and performance of the platforms and systems against forecasted growth and demand.
- Customer oriented.
- Excellent skills in Communication and Stakeholder Management
- Analyse new/upcoming technologies and to evaluate their impacts on current systems/environment
- Provide assistance in new projects during following stages : designing, initiation, operation
- Quality assurance of new and existing Order Releted and Integration Related Services
- Assurance of predefined KPIs.
- Create necessary alarms for new projects
- Responsible for configuring, maintaining, troubleshooting and monitoring any issues for Order Management (OSM), Tibco sytems and Installation and configuration of Weblogic, Websphere and Load Balancer.
- Ownership of capacity planning to secure availability and performance of the platforms against forecasted growth and demand.
- Ownership of the product/service functionality to ensure it meets operational needs for performance management and reporting.
- Ensure that, business processes to support and manage the service are developed, rolled out are not impacted adversely by any changes to the product/service
- Introduce Best Practice Policies and Guidelines relating to products, licensing and support.
- Accountable for improving operating costs for the product/service.
- Ensure that VF HSE&W procedures are implemented and works carried out in compliance with local HSE regulations.
- Ensure that work associated risks are assessed and reduced so far as is reasonably practicable
- Comply with VFTR’s information security policy, standards and procedures, available under Intranet / Corporate Security Library,
- Report all suspected security and/or policy breaches, potential security risks to VF TR Corporate Security,
- Protect VF TR’s information assets from unauthorized access, disclosure, modification, destruction or interference,
- Protect user accounts and associated passwords, and accept accountability for any actions performed via usage of those accounts.
You are just the person we’ve been looking for, if you have:
- Bachelor’s degree from Computer, Electronics and other related fields.
- High level of expertise in service incident handling and troubleshooting
- Excellent Problem solving skills
- Good knowledge of statistical Analysis (Data analysis,