Descrição
Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
About the team & role
The Global E Commerce Team is responsible for capturing and identifying user's e-commerce intention and operating the whole process to promote GMV. Some of the projects you will be part of: commerce recommendation, EC labelling, EC evaluation and EC events.
Our mission is to build and strengthen user awareness that they can shop on TikTok; Also to enhance the usage frequency of the search function and stimulate users' e commerce search needs. While improving user's search experience, accelerate the e-commerce business to grow.
Responsibilities:
- Responsible for undertaking search-side EC campaigns proposed by different projects; improve the user's search experience for such activities in search and expand the user's search demand for content.
- Optimize cooperation standards and strategies based on different types of EC activities in certain regions.
- Dig into the demands of each type of content in different regions and explore ways to improve search-related metrics.
- Conduct basic surveys or analyses on certain data to assess performance and expression.
- Find potential opportunities and risks through daily work and put forward suggestions for improvement.
- Additional compatible and related responsibilities which are not necessarily listed above.
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content.
Qualifications:
Minimum Requirements
- Bachelor's Degree or equivalent education/experience, advanced degree is preferred.
- Knowledge about search engines, the best way to be addicted to TikTok, and familiarity with shopping apps like Lazada, shopee or other apps.
- Minimum 2 years of relevant experience in social media within a high-growth environment. Familiar with common software, and the SOP of events online in social apps.
Preferred Qualifications:
- Proficiency ( both written and verbal) in English as well as depth understanding of regional culture and familiarity with users' habits in the region.
- Proven experience in cross functional work and stakeholder management.
- Solid sense of data analysis, E commerce campaigns, SEO, especially for complicated business matrices.
- Solid judgment when encountering unsure cases and feedback timely and properly.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.