EMPREGO

Service Desk Analyst

POWER IT SERVICES-Kuala Lumpur, Malásia

Job Title: Service Desk Analyst (English + Mandarin)
Location:Kuala Lumpur, Malaysia

Experience:3 to 8 Yrs
Desired Competencies (Technical/Behavioral Competency)

Must-Have

  • Strong English & Mandarin Communication and inter-personal skills.
  • Should have good experience in troubleshooting hardware issues for both desktops and laptops.
  • Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc.
  • Should have experience in Active Directory, Office365 and Desktop troubleshooting.
  • Hands on experience on OS troubleshooting skills

Good-to-Have

  • Hands on experience on VMware and VDI troubleshooting.
  • Good knowledge of ITIL Life Cycle phases - Mandatory
  • Flexible to work.

Salary: Up to RM4,000.00 per month

Ability to Commute:

  • Kuala Lumpur (required)

Ability to Relocate:

  • Kuala Lumpur: Relocate before starting work (required)