Descrição
The job scope is in all aspects of property operation:
- Guest service
- Kitchen operation
- Housekeeping operation
- Engineering operation
- Accounting and admin operation
DUTIES & RESPONSIBILITIES:
1) Make Guest Happy
- Leading and guiding all staff to let them make guests happy and have "Wow" during the stay
- Conducting guest service operation properly based on SOP together with the team
2) Conduct "Perfect Operation"
- Conducting kitchen, housekeeping, engineering, accounting and amin operation
- Conducting kitchen operation properly based on SOP together with the team
- Conducting housekeeping and engineering operation properly based on SOP together with the team
- Conducting accounting and admin operation properly based on SOP together with the team
3) Train & Engage Staff
- Conducting a training and evaluation regularly to ensure that all team members are performing their jobs effectively
- Properly training staff based on SOP
- Being a role model of property staff to realize company Values
4) Conduct Initiatives
- Planning and conducting Kaizen initiatives with a good understanding of budget concepts (revenues, costs etc.)
- Coming up with Kaizen initiative for guest satisfaction increase and implement them
- Coming up with Kaizen initiative for cost saving and implement them
- Coming up with Kaizen initiative for F&B revenue increase (of in-house guests) and implement them
5) Solve emergency issues
- Solving problems of emergency challenges and complains
- Solving problems effectively in timely manner
- Effectively seeking a help from PRM on solving a problem
ประเภทของงาน: งานประจำ, งานสัญญาจ้าง
เงินเดือน: ฿35,000.00 - ฿39,000.00 ต่อเดือน
วุฒิการศึกษา:
- ปริญญาตรี (จำเป็น)
Ability to Commute:
- เชียงราย (จำเป็น)
Ability to Relocate:
- เชียงราย: Relocate before starting work (จำเป็น)