Descrição
Our client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team.
Responsibilities:
- Manage a high volume of calls in a timely and efficient manner
- Accurately identify and address customer needs
- Conduct thorough investigations into customer issues
- Provide effective solutions to resolve customer concerns
- Maintain detailed records of customer interactions within the call center database
- Consistently meet performance targets for quality conversations
Qualifications:
- 1-2 years of experience in a call center or customer service environment
- Demonstrated passion for social media engagement and human interaction
- Willingness to relocate to Yogyakarta, Indonesia
- Flexibility to work in a rotating shift schedule, including graveyard hours
- Fluency in Thai or Vietnamese (+ English)
- Open to applicants of Thai and Vietnamese nationality only
Salary: 18,600,000₫ - 24,000,000₫ per month
Salary: 18,600,000₫ - 24,000,099₫ per month
Education:
- Bachelor's (preferred)
Language:
- English (preferred)
Ability to Relocate:
- Hà Nội: Relocate before starting work (required)