Descrição
We are looking for a team members for our homestay in Regalia Residence near PWTC LRT station with the salary and benefits below:
Position: Front Desk Officer - (Full time)
Job Descriptions:
1. Process guest check-in, assigning rooms and activating room keys
Providing guests with information about the hostel and its activities
Give guests information and directions regarding property and local areas of interest
Answer, respond to and process all guest calls, messages, questions or concerns
Process daily sales and inventory management report.
Complete basic cashier and bookkeeping responsibilities
Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
Process check-out and resolving any disputed charges
Process payments and room charges, as well as cashing guests' personal and traveller's cheques
Confirm reservations and cancellations, running daily reports on the number of arrivals and departures
Any other ad-hoc tasks as assigned by the management
What we're looking for:
1. A warm, people-oriented demeanor
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability
What we offer:
1. Starting salary - RM2,200
Lunch/Meal provided
Recognition program
Monthly service charges/performance bonus - up to RM400 to RM600 per month upon confirmation
Job Types: Full-time, Part-time, Permanent
Salary: From RM2,200.00 per month
Benefits:
- Meal allowance
- Opportunities for promotion
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Language:
- English (required)