Descrição
Company Description:
Sutherland is an experience-led digital transformation company that combines human-centred design with real-time Analytics, AI, Cognitive Technology and automation to create exceptionally engineered Brand Experiences. Our proprietary, AI-based products and platforms are built using robust IP and automation. We have been caring for our customers' customers for over 35 years, delivering measurable results and accelerating growth. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another, creating One Sutherland. We call it #MakeDigitalHuman.
Role Description:
This is a full-time on-site role located in Cairo, Egypt, for an English Customer Support Specialist. The English Customer Support Specialist is responsible for providing exceptional customer satisfaction to clients and customers through technical support and excellent interpersonal skills.
Qualifications:
Graduates, Gap Year & Dropouts:
Excellent verbal and written communication skills, with a strong command of the English language.:
Exceptional problem-solving and decision-making abilities.:
Empathetic, patient, and customer-focused mindset:
Excellent English Speakers:
Flexible With Rotational Shifts
- Benefits:_
9K Up To 13K Net Salary:
Overnight Allowance = 1,200
- Monthly Bonus = 2,000
- Training fully paid + KPI's
- Medical and social insurance
Job Types: Full-time, New grad
Salary: E£9,300.00 - E£13,000.00 per month
Application Question(s):
- What is your level of proficiency in English?
- Nationality & Age
- Will you be able to work Rotational Shifts? (Night & Overnight)
- Kindly mention your work experience
Ability to Relocate:
- Cairo: Relocate before starting work (required)