Descrição
Customer Service & Sales Assistant - Temporary**
Main Purpose of the Role
Deliver quality services to customers, ensure that the services are delivered timely and precisely according to the customer’s business needs and specifications while meeting the company’s quality standards.
Key Responsibilities
- Coordinate with customers and other related functions, both internal and external parties in proper manner with the correct information.
- Process order in SAP system
- Responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time.
- Work closely with 3PL service provider relating to product delivery.
- Prepare sales orders, quotation and other documents related to sales conditions. Be one of the Customer’s key contacts for customer order management.
- Coordinate with customers and sales representatives regarding borrowing products.
- Special tasks or project as assigned by Manager.
Qualification
- Bachelor’s degree in relevant field.
- MS Office proficient, especially MS Excel. Knowledge of SAP is a plus.
- Good skills in communication, coordination, work prioritization and problem-solving.
- High sense of responsibility, ability to work under pressure and reach set deadlines.
- Attention to detail.
- Ability to work unsupervised.