Descrição
We are recruiting for an intenational company a Customer Representative for the French market to join their teams in Athens.
Missions:
- Handle all incoming contacts from customers through various channels
- Develop your knowledge continuously to effectively answer customer queries and resolve potential issues
- Act as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendments
- Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
- Make sure that great levels of client service is delivered at all times as well as a positive experience for our partners.
Profile:
Fluent in French:
Previous work experience in customer service/support roles
- Car rental experience is preferable
- Hospitality experience
- Passionate about customers and customer service
- Problem-solving skills
- Upbeat and positive attitude
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- 25 days’ annual leave per year
- Guidance and tools to reach your full potential.