Descrição
About DKSH
DKSH’s purpose is to enrich people’s lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.
Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people’s lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.
Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.
Why It’s Great to Work at DKSH
Join a purpose-driven company and help enrich people’s lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.
Job Summary
Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives General Responsibilities
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
Report on the activities and products of the competitors via inputs to the competition reports
Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
Maintain a customer complaints/issues log and follow up on customer issues
Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers Functional Skills and Knowledge
Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
Demonstrate strong communication and negotiation skills
Demonstrate basic research and analytical skills
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken Education
Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline Why It’s Great to Work at DKSH