Descrição
Responsibilities
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
Skills and Qualifications
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
- Ability to find the positive in any situation
Job Types: Full-time, Permanent
Pay: ₦100,000.00 - ₦150,000.00 per month
Experience:
- Customer Service/Front Desk Officer: 1 year (required)