Descrição
Facilities Management and Maintenance has an opening for a Soft Service Manager. As the Soft Service Manager, you will be responsible for providing the leadership, guidance, support and direction for the Soft Platform at one of our projects.
The role of Soft Service Manager will be responsible for the delivery of cleaning and other front of house services.
In the role you will have also have the responsibility of managing a KPI driven business where the exceptional service delivery is the norm. You are expected to comply with all Company's & Client's policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire safety and COSHH.
Your personal knowledge foundation will include an understanding of building assets and the associated cleaning solutions that maximize the life of the assets whilst providing at all times a quality-of-service solution.
You will be responsible for forecasting/budgeting, revenue and expenditure analysis and achievement of financial results.
Required Qualifications:
- It is expected that you will hold a university degree in Facilities Management\ Hotel Management\ Business Management\ or a similar demonstrated education standard.
- You will have a minimum of 10 years of work experience in a relevant position in Facilities Management in large people moving platforms delivering front of house solution.
- You will be leader of people, a self-starter, a professional who passionate in delivering an exceptional quality of customer service.
Application Question(s):
- What is your expected salary?
- What is your notice period duration?
Experience:
- Soft Service: 10 years (required)
- Facility Management: 5 years (required)