Descrição
DESCRIPTION:
In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon’s leadership principle: Customer Obsession. We raise the bar on the readiness of new technologies in deployment and on the performance of those already in production; our mission is to transform “stand-alone work-cells” into “end-to-end integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service.
Are you enthusiastic about the latest advancements in Mechatronics Sustainable Packaging (MSP) automation technology? Would you like to play a vital role in Amazon's dynamic growth? If you have a passion for making an impact on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Organization. In the position of Operations Engineer Deployment & Ramp-up, you will be tasked with overseeing multiple products, programs, projects and involved in deploying MSP solutions. This encompasses deployments at both newly constructed sites and operational fulfillment centers.
As an Operations Engineer, your primary role is to own the coordination and execution of installation, commissioning, and performance ramp-up of the product in the field allowing the engineering and product team to focus on the system performance improvement and optimization. In parallel to the execution, you will be responsible for driving continuous improvement ideas into both the deployment cycle time (safety, quality and productivity), and will be responsible for detailing engineering design improvements to the hardware engineering and product teams, to simplify the installation. This role will require the ability to build relationships and capture and synthesize the voice of the customer. Typically owning either a full program or a program region, the Operations Engineer sets standards and maintains quality within their scope of responsibility.
Key job responsibilities
- Design, implement, and support metrics for the program
- Collaborate with BI/Data Engineering teams to drive the collection of new data and the refinement of existing data sources to continually improve quality
- Review information from multiple sources to confirm data integrity
- Provide clear and timely reporting of key performance metrics across internal & external stakeholders
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS:
- 5+ years of directly managing and responsible for multiple large projects experience
- Bachelor's degree
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- 50% of travel is required for this role
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach. Participate in team-lifts for items over 50lbs.
- Stand/walk for up to 12 hours
- Work in an environment where the noise level varies and can be loud
- Continuously climb and descend stairs
PREFERRED QUALIFICATIONS:
- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- Experience in Lean Management, Six Sigma and other operations engineer tools
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.