Descrição
DESCRIPTION:
Join Amazon's Global Transportation Services organization as a Learning & Development Program Manager, where you'll shape the future of our workforce through innovative learning solutions. In this dynamic role, you will design and implement high-impact learning programs for corporate teams while partnering with business leaders and technical experts across Amazon Operations. You'll drive program excellence through data-driven decisions and best practices, leading cross-functional initiatives to deliver scalable learning solutions.
Key job responsibilities
- Analyze, design, develop, and evaluate training solutions aligned with business objectives
- Partner with stakeholders and SMEs to gather requirements and create learning content
- Design and develop engaging multimedia content using various authoring tools - such as Vyond, Articulate Storyline, Adobe
- Create storyboards, scripts, and job aids that support learning objectives
- Ensure consistency in learning design across multiple programs and platforms
- Manage multiple projects simultaneously while meeting tight deadlines
- Measure and evaluate training effectiveness through various assessment methods
- Stay current with industry trends and learning technologies
- Maintain course content and curriculum documentation
- Provide recommendations for continuous improvement of learning programs
A day in the life
About the team
Our Learning and Development team plays a crucial role in empowering the workforce that drives one of the world's most complex logistics networks. We craft innovative learning solutions that not only onboard new talent but also continuously enhance the skills of our existing employees across all levels. Our comprehensive learning programs span immersive onboarding experiences, in-depth product knowledge training, leadership development initiatives, and specialized technical training. Through these programs, we ensure our employees stay at the forefront of industry knowledge while fostering a culture of continuous learning.
Join us in shaping the future of global logistics by empowering our teams through world-class learning experiences.
BASIC QUALIFICATIONS:
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree
- Degree in Instructional Design, Education or related field
- 3+ years experience in Instructional Design, training development, and e-learning creation
- Proven experience with Articulate 360/Storyline or similar authoring tools
- Demonstrated ability to create engaging training materials including e-learning courses, instructor-led materials, job aids, and multimedia content
- Experience in major corporate training environment working on instructional design assignments
- Experience delivering training to both individuals and groups
- Experience implementing full training life cycle in order to improve organizational training initiatives
PREFERRED QUALIFICATIONS:
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Have an available online portfolio
- Proven competence using an LMS, such as Cornerstone, Moodle or Thinking Cap
- Multimedia development capabilities (video editing, graphics design, animation)
- Knowledge of HTML/CSS
- History of success in fast-paced, global environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.