Staff Services Manager I

Per CCR 249.3, this job control may be used to fill subsequent vacancies.
- Under the general direction of the Secretary-Manager V (CEO), the Staff Services Manager I (SSM I) oversees rental and box office operations, manages financial processes, ensures facility readiness, and represents the DAA in negotiations and community engagements. The SSM I will supervise a team of analysts, providing guidance and direction to ensure the successful execution of operational, financial, and strategic goals.

You will find additional information about the job in the Duty Statement.

Working Conditions

• Performing duties in an office setting, including extended periods of sitting and using a computer, as well as occasional walking or standing during meetings and events.
• Frequent interaction with staff, external stakeholders, and the public, requiring effective communication and interpersonal skills.
• Adapting to varying workloads, deadlines, and priorities, including occasional work beyond standard business hours to accommodate events, meetings, or urgent deadlines.
• Occasional travel to attend meetings, events, or training, which will require driving and/or using other forms of transportation. Must have valid driver’s license and participate in the DMV pull program.
• Exposure to a dynamic event environment, including noise, large crowds, and outdoor conditions when overseeing or supporting facility operations.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- STAFF SERVICES MANAGER I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

• JC-468241

Position #(s):

• 014-000-4800-999

Working Title:
Event Operations & Box Office Manager

Classification:

• STAFF SERVICES MANAGER I
  $7,172.00 - $8,910.00

# of Positions:

• 1

Work Location:

• San Mateo County

Telework:

• In Office

Job Type:

• Permanent, Full Time

Department Information
- The 1-A District Agricultural Association (DAA), also known as the Cow Palace Arena & Event Center, operates under the California Department of Food and Agriculture (CDFA) on 68 acres, including a 16,000-seat arena, multiple exhibition halls, warehouses, and outdoor facilities. As a multi-purpose venue, the Cow Palace hosts the annual Grand National Junior Livestock, Horse Show, and Rodeo, among other year-round events that celebrate agricultural and cultural heritage within a diverse community. The Cow Palace’s mission is to promote and showcase a variety of entertainment and events that serve the needs and reflect the cultural diversity of the community; to conduct a unique event annually, The Grand National Livestock Expo, Horse Show & Rodeo, which encourages youth participation in the agricultural industry; and to provide a well-managed, year-round, multi-use facility for the enjoyment of the Bay Area and surrounding communities.

Special Requirements
- Applications submitted without the required resume and cover letter will be determined to be incomplete and may result in disqualification from further consideration in the hiring process. The cover letter must express your interest in the Staff Services Manager I position.

Application Instructions

Final Filing Date: 9/9/2025
- Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Address for Mailing Application Packages
CDFA - 1-A District Ag Assoc
Attn: Human Resource Branch JC-468241
1220 N Street - Room 242
Sacramento, CA 95814

• Address for Drop-Off Application Packages
  CDFA - 1-A District Ag Assoc
  Human Resource Branch JC-468241
  1220 N Street - Room 242
  Sacramento, CA 95814
  08:00 AM - 05:00 PM
• Required Application Package Documents
• Resume is required and must be included.
• Other - Cover Letter

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.Desirable Qualifications- Three or more years of experience supervising or leading teams in the operation of outdoor events, such as fairs, concerts, festivals, or other customer-attended events

• Knowledge of principles of personnel management and best practices to effectively evaluate, coach, counsel, document, discipline and develop the skills of supervised personnel
• The ability to identify and research problems and develop strategies to address or resolve them
• The ability to communicate orally and in writing, in a well-organized, clear, and concise manner
• Experience interacting and working cooperatively with internal and