Descrição
Summary:
The Advance Medical Support Assistance (MSA) is a position located in the Health Administration Service (HAS) of VA New Jersey Healthcare System (VANJHS). The VANJHS is an integrated level 1C system comprising of two (comprehensive healthcare) facilities in East Orange and Lyons, and eleven Community Based Outpatient Clinics (CBOCs) located throughout the state.
This job is open to:
The public:
- U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Internal to an agency:
- Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency:
This job is open to current, permanent employees of VA NJ Healthcare System and all US Citizens. Priority consideration will be given to current, permanent employees of the NJ VA Healthcare System.
Duties:
Total Rewards of a Allied Health Professional
The Advance MSA participates in the daily team meetings where the group reviews individual patient requirements and formulates a plan for delivering the optimal level of care in the appropriate setting. To this end, the incumbent supports the team by finding solutions within his/her scope of responsibility in order to resolve patient needs or expedite delivery of patient care. As a member of the team, the Advance MSA has a collective responsibility with other team members for the ongoing care of all patients served by the team. The incumbent will proactively engage with Veterans through multiple avenues to include MyHealtheVet (secure messaging), VetLink, VAOS, recall system or in person.
Duties require frequent data input and processing functions in VISTA/VS GUI for admissions, discharges, follow-up and/or referral appointment, means test, ICB capture and other administrative processes.
The Advanced MSA coordinates with team members to review clinic utilization and ensures that the clinic setup is closely monitored to effectively support the needs of the clinic, making necessary adjustments as needed. S/he develops/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies.
S/he may be tasked with assisting with communications with staff inside and outside the facility; communicating with non-VA medical facilities; processing secure messaging requests from the patient to the team; notifying patients of normal lab results; developing and managing a tracking system for follow up care such as consults, tests, etc.
Other assignments at this level include, but are not limited to: participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; may work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record; monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); managing electronic wait list to verify and validate accuracy and resolve issues; participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions; participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care; evaluating patient information and clinic schedule lists to determine whether patient is vested; educating providers about share patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
Perform other duties as assigned
Work Schedule: Monday-Friday 8:00 a.m.4:30 p.m.
Recruitment Incentive (Sign-on Bonus):Not Authorized
Permanent Change of Station (Relocation Assistance):Not Authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience.
Parental Leave:After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy:After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance:Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Available
Virtual: This is not a virtual position.
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