Administrative Support Manager

Date Posted:
2025-09-16
Country:
United States of America
Location:
MA105: BBN Headquarters 10 Moulton Street, Cambridge, MA, 02138 USA
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:**

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.

RTX BBN Technologies is seeking a proactive and motivated Administrative Support Manager for our administrative support team. Team leadership, business process and organizational skills are critical to this role and enable our administrative team to focus on providing excellent support throughout BBN’s workforce.

This individual will be based out of Cambridge, Mass., but managing a team with staff located across BBN’s sites. This hybrid role reports to BBN’s Director of Programs.

What You Will Do

The responsibilities of the administrative support manager include but are not limited to the following:

• Supervise and mentor administrative support staff across departments and multiple BBN locations in the U.S. Provide daily oversight, guidance, and team leadership. Ensure effective daily administrative support from the staff for business operations and leadership, which includes scheduling meetings, event coordination, onboarding support, procurement assistance, expense processing, assistance with visitor access requests, office supplies management, and other office tasks / functions.
• Set clear direction and expectations; balance workloads and manage absences; ensure administrative staff are available to support special onsite events or meetings; and promote a collaborative team environment.
• Recruit, hire, and onboard administrative support staff, in accordance with company policies, processes and procedures. Manage performance to include conducting performance reviews, coaching and feedback, and support of staff professional development.
• Support BBN’s process for onboarding non-employees (i.e., consultants, technical service providers, visiting researchers).
• Manage administrative staffing levels, assignments, schedules and administrative budgets to ensure adequate coverage during surge efforts while maintaining efficient operations.
• Partner with Operations, Business Unit leaders and other functional areas to coordinate and align administrative support with business needs.
• Ensure compliance with internal policies, government regulations, and industry standards, particularly regarding data privacy, contractual requirements, and ethics.
• Oversee travel and expense process and submissions. Review and manage travel / expense and expenditures submitted by administrative support staff.
• Review and approve budgets for administrative staff support.
• Lead and facilitate regular team meetings and develop agendas and execution strategies aligned with BBN’s operational priorities and strategic goals.
• This position is expected to travel quarterly to BBN and/or RTX sites, as needed.

Qualifications You Must Have

• Bachelor’s degree in business administration, business management, or related field.
• Bachelor's degree with 8 years of experience, or an advanced degree with 5 years’ experience with at least 5 years in a supervisory/manager role.
• Ability to manage a geographically disbursed team with varied experience, from early-career to expert-level administrative professionals.
• Strong leadership and interpersonal skills; experience working with members of an executive leadership team.
• Excellent organizational skills with the ability to effectively adjudicate and satisfy competing priorities.
• Strong written and verbal communication skills. Professional acumen, including an ability to handle confidential information with discretion.
• Experience managing budgets and vendor relationships.
• Willingness to travel, sometimes on short notice, in support of company priorities.
• Proficiency working in the major components of MS Office Suite, including PowerPoint, Excel, Word, Outlook, and Teams, as well as databases, expense reporting software, and other company-specific software tools.

Qualifications We Prefer

• Existing Secret level (or higher) security clearance.
• Adaptability in fast-paced environments.
• Experienc