Maintenance Technician - Scp

About us:
Cambridge Management, Inc. (CMI) began in 1987 as a small team managing a portfolio of communities in Tacoma, Washington. Our focus soon shifted to providing quality management for affordable housing communities. These affordable communities provide homes for those with limited incomes including families, senior citizens, and people with disabilities. Today, our team has grown to nearly 350 employees managing 120 communities and more than 9,000 apartment homes. Our portfolio includes market rate, Low Income Housing Tax Credit, and Project-Based Section-8 communities that range in size from 6 to 344 units. We currently manage communities in California, Florida, Hawaii, North Carolina, Oregon, Tennessee, Washington State, and Virginia.

Why work for us:
Cambridge Management, Inc. offers the following Compensation and Benefits package for full time employees:
Position Salary Range: $23.00 - $25.00

Paid time off:

• An accrual of 80 hours of Vacation.
• Up to 6 paid sick days per year. (varies based on state sick leave laws)
• 8 paid holidays
• 2 paid floating holidays.

Benefits offered:

• Medical, Dental, Vision, Life Insurance, Long Term Disability, AD&D & EAP
• 401(k) with employer match
• Voluntary benefits available

Job Summary:
Under direct supervision of the Maintenance Supervisor or the Community Manager, the Maintenance Technician is responsible for the preservation and upkeep of the community. The Maintenance Technician will be aware of and always operate within OSHA (Occupational Safety & Health Act) Standards and company safety policies and procedures. Incumbent is expected to have excellent attendance and communication skills, possess the ability to build lasting business relationships, and exhibit professionalism.

Requirements:
Essential Job Duties and Responsibilities:
This job description does not list all duties that will be required of this position. You will be required to perform other duties, as requested by your supervisor.

• Respond to and complete service requests in a timely manner.
• Coordinate with the maintenance supervisor and team to prioritize tasks throughout the day.
• Provide excellent customer service when interacting with residents, guests, and vendors.
• Identify any issues regarding safety, hazardous conditions or maintenance needs in the community and correct them or report them to the maintenance supervisor.
• Perform preventative maintenance on equipment within the community.
• Prepare vacant apartments for move-in, including completing any necessary repairs or replacements.
• Ensure upkeep of community appearance by replacing lightbulbs, removing trash and litter, painting and performing repairs.
• Accurately complete records in Onesite regarding service requests, preventative maintenance, and make-ready of vacant apartments.
• Perform electrical and plumbing work as required.
• Assist with groundskeeping, pool maintenance, housekeeping, distribution of notices, apartment inspections, and other tasks as needed.
• Participate in on call and snow removal activities (if applicable).

Knowledge, Skill, and Competency Requirements

Competency is based on education, training, skills, and experience. In order to perform the job successfully, an individual should demonstrate the following knowledge, skills and competencies:

• Must diagnose problems and make repairs in areas such as electrical, plumbing, exterior, and appliance.
• Experience in tub replacement as well as countertop and other interior upgrade installation.
• Ability to perform daily work orders as well as apartment unit turns in a timely manner.
• Read, understand, and follow instructions contained in handwritten/printed service requests, provide handwritten/typed responses to same, and complete handwritten/typed reports in accordance with company procedures.
• Strong organizational and time-management skills.
• Strong customer service.
• Communicate effectively with co-workers, residents, and vendors.
• Ability to maintain the physical condition of the community as well as complete maintenance requests for residents and unit turns.
• Must be willing to work flexible hours including weekends for on-call or other duties as needed.
• Must share 24-hour on call phone on a rotation basis.
• Willingness to accept other tasks and responsibilities that may not be strictly related to repair and maintenance.
• Handle tile work, carpentry repairs and all facets of the make ready process.
• Demonstrate knowledge of technical skills as it relates to apartment maintenance.

Computer Skills:

• Computer skills and working knowledge of Office 365
• Basic: 10-Key, Alphanumeric Data Entry, Contact Management, Payroll Systems, Spreadsheet, Word Processing/Typing
• Must have excellent computer skills and have industry software experience. RealPage’s OneSite competency will be required following specific CMI training.
• Willingness and ability to utilize tablet/mobile devices a