At&t Customer Representative

Responsibilities as an AT&T Customer Representative:

• Interact with customers directly at their places of residence and present products and services that best meet their needs
• Use a consultative approach to identify customer challenges and priorities, offering personalized sales recommendations that deliver value and enhance their AT&T experience
• Establish and maintain strong connections with customers and clients to understand their needs
• Customize sales solutions that address specific customer requirements, ensuring every recommendation is thoughtful and well-suited to their unique situation
• Prioritize AT&T client satisfaction by responding to inquiries and concerns with urgency and professionalism, ensuring every customer interaction leaves a positive and lasting impression
• Work closely with the AT&T Sales Team to share insights and strategies to develop an innovative approach that contribute to company success

AT&T Customer Representative Qualifications:

• Previous experience as a customer service representative and sales preferred
• Passion for helping customers and understanding their needs to provide tailored solutions
• Familiarity with sales principles and techniques, or a willingness to learn
• Ability to collaborate with team members and contribute to a positive work environment
• Aptitude for identifying issues and developing effective solutions in a fast-paced setting
• Motivation to achieve sales targets and a proactive approach to pursuing opportunities

AT&T Customer Representative Overview:

• Employment Type: Full-time
• Client & Products/Services: Partnered with AT&T to promote and enroll customers in their new wireless and internet services
• Compensation: Commission-based — average earnings range from $80-$155 per customer enrolled and unit sold, with most employees completing at least one sale per day

Pay: $48,000.00 - $57,000.00 per year

Work Location: In person