Descrição
Lendlease is a globally integrated real estate group with core expertise in Investment Management, Development, and Construction. For more than 60 years, we have created thriving places.
The Exchange TRX is a 17-acre integrated development set to become one of Asia’s leading lifestyle hubs. Our mall is a 1.3 million sq ft of next-generation retail space that includes a 10-acre rooftop park.About the role- Provide a warm and personalized welcome to guests, ensuring a seamless and memorable experience.
- Offer comprehensive concierge services, including shopping recommendations, dining reservations, gift wrapping, membership assistance, and luxury concierge support.
- Serve light food and beverages while assisting guests with menu selections, adhering to the highest standards of service etiquette.
- Uphold discretion and professionalism when handling VIP and VVIP guests.
- Demonstrate strong problem-solving skills and effectively manage guest inquiries, complaints, and requests with efficiency and diplomacy.
- Assist in escorting VVIPs during their visits and provide support for tour groups within the mall as required.
- Perform concierge duties across multiple locations, including the Premium Lounge, Main Concierge Counter, and Premium Desk, as part of a rotational schedule.
About You- - Proven experience in hospitality, luxury retail, or high-end customer service.
- Strong knowledge of food handling and beverage service etiquette.
- Impeccable grooming and presentation, reflecting the standards of luxury hospitality.
- Strong English communication skills.
- Ability to communicate fluently is multiple languages will be an added advantage.
- Availability to work flexible hours, shifts, weekends, and public holidays as required.
Others :Permanent position
- 20 days annual leave per year plus 3 days of wellbeing leave
- Medical, Dental and Inpatient coverage for self and dependant.
- Access to online wellbeing and mental health platform
We love a challenge and solving problems. Our clients come to us when it’s important: to handle complexity, drive diversity, offer strategic and long-term value, and to create innovative solutions.Lendlease is a diverse, flexible, and inclusive employer of choice. We engage, enable, and empower our people. Inclusion sets us all up for success.